Life at Symbridge

Innovation. Growth. Dedication to the future of trading.

We are trailblazers. We are disruptors. And we’re revolutionizing the way professional traders are diversifying their asset allocation. As such, our team is made of ambitious individuals with an eye on the future and outside-the-box mentalities.

As part of the Symbridge team, you’ll be working alongside some of the most talented, focused individuals in the industry. Together, we’ll be creating a categorical framework built on stable, foundational blockchain technology. And for you, that means achieving your true intellectual, creative, and professional potential.

Company Values

Guided by principles as immutable as our technology.

Symbridge was founded on a core set of values. These values shape and continually guide our company to create innovative, groundbreaking technology for professional traders. As firm believers in the power of a value-driven business, we are proud to embody the following governing ideals:

Trust
Long-term relationships are built from solid integrity. Being dependable, responsible, and trusted are the expectations we have set for our business and ourselves.
Transparency
At Symbridge, transparency is more than just an idea. It is built into the foundation of everything we do, from visibility on the exchange, to being fully open with our clients, partners, regulators, and each other.
Innovation
We are passionate about what we do and are not afraid to try new things. We are innovators, we are motivators. New ideas are not formed in isolation. As such, we know the value of expanding the horizon of possibility is through team collaboration.

What Our Team Says

The process to join the Symbridge team was seamless and transparent from start to finish. I felt immediately welcome and respected as an integral part of the team. The passion and excitement as we continue to grow can be felt throughout this firm, whether working in the office or remotely.
Melinda Woods
Head of Social Media at Symbridge
At Symbridge, I know I am surrounded by brilliant, friendly and talented people. I enjoy being part of a team that is helping to push the boundaries of FinTech and Blockchain to new heights. I’m excited to be part of a company that is continually innovating and growing.
Zak Psaras
Cloud Security Architect at Symbridge
I love that there are so many opportunities for professional growth and contribution at Symbridge. The people here are eager to share their knowledge and passion for financial technology. I learn something new every day and that has been the most valuable takeaway for me. Seeing things built from scratch is fascinating, and working in such a diverse and welcoming environment is incredibly fun and interesting!
Masha Trifonova
Full Stack Engineer at Symbridge

Open Roles

Greenwich, CT
Client Success Specialist
Greenwich, CT
Operations
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Symbridge is looking for a Client Success Specialist who will be an integral part of a collaborative, enthusiastic and driven Operations team. You will provide first class support to our clients using Symbridge’s products. This is an incredible opportunity to join a fully funded, innovative, early-stage Fintech that will transform digital trading platforms.

Hours: An 8 hour shift within the hours of 6:00am-6:00pm EST or 6:00pm-6:00am EST

What you’ll do:

  • Respond to client inquiries in a timely manner and educate them on Symbridge products across different support channels
  • Investigate and resolve trading requests while collaborating with teams within Symbridge.
  • Become an expert on our platforms to effectively respond to client queries
  • Help develop training materials for each release and conduct training on a scheduled and ad hoc basis
  • Partner with Account Managers for seamless onboarding of clients
  • Partner with the infrastructure team to monitor processes
  • Proactively identify ways to improve operating procedures of the exchange to incorporate client success experiences
  • Participate in timely updates to user manuals, tutorial videos, and other training materials
  • Work with internal team to optimize, automate, improve processes and procedures
  • Provide white glove support to our global clients through phone, email. and video calls in an articulate and empathetic manner

What you’ll need to have:

  • Bachelor’s degree, Computer Science degree is a plus
  • Minimum of 3 years working experience.
  • Excellent client service skills
  • Enjoys helping people
  • Comprehensive understanding of crypto terminology
  • Computer literacy, ability to learn and navigate new software including databases.
  • Crypto trading experience, preferably on multiple platforms
  • Able to make quick decisions autonomously and efficiently meet deadlines
  • Acute attention to detail and accuracy
  • Strong desire to learn in a fast-paced environment

What would be nice to have:

  • 3+ years FinTech experience
  • Programming skills are a plus

What you will get:

  • • Competitive and appealing compensation and time off paid package
  • • Generous medical benefits coverage
  • • 401K
DevOps Engineer
Greenwich, CT
Full-Time
Technology
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Symbridge is looking for a DevOps Engineer who is passionate about leveraging new technologies and enjoys automating repetitive tasks. This is an incredible opportunity to join a fully funded, innovative, early stage Fintech that will transform digital trading platforms.

Are you an experienced DevOps who loves to collaborate across the enterprise with strong cross-functional planning and prioritization skills? Do you have a passion for evolving technologies such as Blockchain? Are you a leader who can manage major technical initiatives?

As a DevOps Engineer you will be a core member of the IT team and will report to the Director of Infrastructure. You should possess a deep experience in writing IaC solutions, building pipelines, deploying, and managing production environments.

What makes this a great opportunity:

  • Leading technology platform in the digital asset exchange space
  • Opportunity to make an impact and have your voice heard

What you’ll do:

  • Develop, release, and maintain various QA, UAT and production environments
  • Recommend ways to improve existing functionality
  • Work closely with other core members on the team
  • Deliver architecture in cloud computing platforms
  • Deploy product updates as required while implementing integrations when they arise
  • Work with open-source technologies as needed
  • Work with CI/CD tools, and source control to include GIT and GitLab
  • Manage code deployments, fixes, updates, and related processes

What you’ll need to have:

  • At least 5+ years of DevOps engineering experience within the blockchain space
  • Significant experience writing Infrastructure as Code using Terraform, terragrunt, and/or Ansible
  • Contributed to the establishment of DevOps Engineer team best practices
  • Skills in building and maintaining tools, solutions and microservices associated with deployment and operations platform, ensuring that all meet customer service standards and with reduction of errors
  • Strong Kubernetes experience with Docker or RKT containerization
  • Experience with open-source technologies and cloud services
  • Experience working with Ansible, Puppet or Chef for automation and configuration management
  • Exceptional communication skills and ability to explain protocol and processes with team and management
  • Stellar troubleshooting skills with the ability to spot issues before they become problems
  • Current knowledge of industry trends, IT ops and industry best practices, and able to identify the ones we should implement
  • Experience working in an agile development environment
  • Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban/SAFe, etc.
  • Strong experience with Linux-based infrastructures, Linux/Unix administration, and GCP
  • Strong experience with databases such as SQL, MySQL, NoSQL, Hadoop, Elasticsearch, Redis, Cassandra, and/or Mongo
  • Knowledge of scripting languages such as NodeJS, JavaScript, Perl, Ruby, Python, Groovy, Bash
  • The ability to take ownership and see initiatives through
  • Experience working with distributed software
  • Familiarity with infrastructure management concepts

What would be nice to have:

  • Experience in software development and infrastructure development
  • FinTech industry exposure
  • Cryptocurrency knowledge

Educational Requirements:

  • Bachelor’s degree in Information Technology or Computer Science highly preferred

What you’ll get:

  • Competitive and appealing compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
Head of Research
Greenwich, CT
Full-Time
Sales
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Symbridge is seeking a Head of Research who will be responsible for building Symbridge’s research department and making it a premier research house. You will write and publish Research on behalf of Symbridge, engage with Institutional investors and be a thought leader in the space.

What you will do:

  • Develop analysis and models that will used in research reports to gain traction with the Symbridge Research brand
  • Publish research at least every quarter to our targeted institutional community
  • Collaborate internally to produce thought-provoking content as a core messaging discussion for business development team to discuss with clients
  • Serve as a product expert in the space
  • Understand the challenges institutional clients may have in investing in this asset class
  • Assess the activities of our competitors to proactively suggest updates to business products
  • Collaborate across marketing, product, customer success, compliance, and technology teams to continuously improve the customer experience
  • Use social media channels to communicate the firm’s message to target clients

What you will need to have:

  • Previous experience of working in FX, Equities and Cryptocurrency Research
  • Advance MS Excel skills, VBA preferred.
  • You should be able to present data through charts and other visual formats.
  • You have a deep understanding of how a digital asset exchange works.
  • Have previously used Content Management System (CMS) in an FX or Cryptocurrency practice and can provide reports using data gathering.
  • Comfortable handling large data sets and statistical modelling.
  • You follow a user-centric approach with a good understanding of finance (trading) and project management.
  • Excellent attention to detail. Keeping up to date with Cryptocurrency trends and news.
  • Ability to understand customer desires and behavior in trading and investment in cryptocurrency.
  • Strong verbal and written communications skills around technology
  • Exceptional analytical, management and organization skills
  • Entrepreneurial and start-up mindset
  • Bachelor’s degree required in a Scientific field.

What you will get:

  • Competitive compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
Head of Sales
Greenwich, CT
Full-Time
Sales
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Head of Sales

Symbridge is looking for a self-starter to expand US client relationships with high net worth (HNW) and institutional investors. You will partner with the overall executive team to deliver the full suite of the product while ensuring an outstanding client experience.

What you’ll do:

Establish a strategy for Symbridge’s Sales team that identifies clear opportunities and goals that lead to the success and growth of the firm.

You will oversee the Sales team and lead implementation of the process to identify prospects that align with Symbridge’s mission and vision.

As the Head of Sales, you will work closely with several key departments across the firm, including but not limited to: Product, Marketing, Compliance and Operations.

Originate and close new client opportunities in the region, focusing on HNW and institutional segments.

Contribute to significant client revenue growth in the region and foresee the overall Sales team growth strategy.

Manage existing relationships and develop mutually beneficial proposals for both the client and the firm.

Be a Symbridge product expert and collaborate with departments across the firm to further drive the vision and strategy of the business.

Define and implement an effective roadmap that identifies a clear path to meeting aggressive sales growth targets.

What you’ll need to have:

  • 8+ years of sales experience, with 2+ years in the cryptocurrency industry and/or institutional sales
  • Rolodex of crypto and institutional relationships or the ability and desire to grow them through conferences, events, etc.
  • Series 7, 63 & 24 (or willing to take)
  • Proven success in building and leading a Sales team
  • Proven success in distribution of private funds and growing assets under management
  • Ability to frequently attend conferences and travel
  • Excellent written and verbal communication skills, including the ability to interact effectively with all levels throughout the organization
  • Proven ability to meet and exceed sales quotas
  • Passion for cryptocurrency market development
  • Team player attitude and ability to work independently
  • Capable of managing multiple priorities with strong analytical and problem-solving skills
  • Bachelor’s degree

What would be nice to have:

  • Advanced software skills in Microsoft Suite and CRMs like Salesforce
  • Experience with commodities and securities products
  • Highly organized, detail oriented and good at following up with clients
  • Thrives in a fast-paced entrepreneurial environment
  • Proactive enthusiasm for solving problems and adding value to a company
  • Previous experience in a Cryptocurrency exchange/broker or other blockchain company

 What you’ll get:

  • Competitive and appealing compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
Institutional Sales
Greenwich, CT
Full-Time
Sales
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Symbridge is looking for an Institutional Sales officer who will be an integral part of a collaborative, enthusiastic and driven sales team. You will be a leader who can cultivate customer relationships. This is an incredible opportunity to join a fully funded, innovative, early stage Fintech that will transform digital trading platforms.

As Institutional Sales, you will be expected to be a connected business development representative that is driven by customer success. You will also be passionate about cryptocurrency and blockchain technologies and the benefits it can offer institutions.

What you’ll do:

  • Develop and grow relationships with prospective institutional clients
  • Proactively cultivate existing client relationships
  • Implement strategies to deliver on key revenue targets for the business
  • Serve as a product expert
  • Understand the challenges institutional clients may have in investing in this asset class
  • Assess the activities of our competitors to proactively satisfy and retain clients
  • Deliver white glove experience to every client
  • Collaborate across marketing, product, customer success, compliance, and technology teams to continuously improve the customer experience

What you’ll need to have:

  • 5 or more years in a sales origination role with at least 1-2 years of crypto and/or blockchain experience
  • Large network of institutional clients such as proprietary trading firms, hedge funds and asset managers with a record of long-lasting and productive relationships
  • Ability to understand customer desires and behavior in trading and investment in cryptocurrency
  • Strong verbal and written communications skills around technology
  • Exceptional analytical, management and organization skills
  • Experience using a CRM system like Salesforce
  • Passionate about customer success
  • Willingness to travel
  • Entrepreneurial and start-up mindset
  • Bachelor’s degree required

What would be nice to have:

  • Experience in securities trading
  • Understanding of digital assets derivatives

What you’ll get:

  • Competitive and appealing compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
Paralegal
Greenwich, CT
Full-Time
Legal and Compliance
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Symbridge is seeking to hire a Paralegal to join our legal and compliance team. You will report to our Chief Legal Officer, Associate General Counsel and Chief Compliance Officer and support our team by preparing filings with various regulatory bodies, organizing, and maintaining files and calendars necessary to keep track of required regulatory filings and license renewals. This position will also assist in managing Symbridge’s third party relationships by conducting due diligence reviews and identifying any gaps.

To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and thrive in a busy, team-oriented startup environment.

What you’ll do:

  • Prepare legal correspondence, licensing applications, regulatory filings, contracts and other documents for the Chief Legal Officer, Associate General Counsel and Chief Compliance Officer
  • Organize and maintain documents in a paper or electronic filing system.
  • Communicate with attorneys, members of the compliance teams and other business units
  • Gather and analyze decisions, and legal articles, codes, documents, and data and perform legal and factual research.
  • Review and monitor new and updated laws and regulations
  • Conducting third party risk assessments.

What you’ll need to have:

  • Associate degree
  • Proficient with Microsoft Office, specifically Outlook, Word, Excel, and PowerPoint
  • Strong oral and written communication skills.
  • Excellent organizational skills.
  • Must be able to multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment.
  • Must be able to function effectively in a busy, team-oriented environment.
  • Knowledge of legal principles, practices and research techniques

What would be nice to have:

  • Experience with the Nationwide Multistate Licensing System (NMLS) and filings required for money transmitters
  • Experience with filings for broker-dealers using FINRA Gateway
  • Financial Services, FinTech or Capital Markets industry exposure
  • Startup experience

What you’ll get:

  • Competitive compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
  • Excellent knowledge of blockchain, exchanges, digital asset legal and regulatory environment
Quantitative Research Analyst
Greenwich, CT
Full-Time
Sales
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Symbridge is looking for a Quantitative Research Analyst to join our expanding team. You will be working with the Head of Research to provide data analysis, statistical modeling and hypothesis testing on research reports to be published through the Symbridge Research division.

What you’ll do:

  • Partner closely with leadership to develop a deep understanding of the business, from its data and metrics, to its operational challenges and opportunities
  • Work closely with external developers and internal teams to build research reports
  • Support business performance deep dives to identify critical trends and size opportunities for efficiency and/or improvements
  • Conduct ad-hoc analyses to identify and interpret business trends and to inform management
  • Able to design, implement and support quantitative models

What you’ll need to have:

  • Advanced degree in Applied Mathematics, Financial Engineering, Econometrics, Statistics or Finance preferred with demonstrated academic excellence
  • 3 years working in a data driven research environment in proprietary trading teams or Research house
  • Prior experience in the Cryptocurrency space, or relatable financial products is a plus
  • Solid analytical, mathematical and research skills
  • Experience in business analytics, big data analysis and data visualization as well as experience with C++, Python and SQL
  • Highly organized with a strong attention to detail
  • Ability to navigate through ambiguity to clearly define and get alignment on the problem to be solved
  • Entrepreneurial DNA – self-motivated and hard working
  • Must be familiar with security standards and procedures necessary when dealing with sensitive personal financial information and regulated environments
  • Leader and goal achiever

What you’ll get:

  • Competitive and appealing compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
Technical Support Engineer
Greenwich, CT / Hybrid / Remote
Full-Time
Technology
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Symbridge is looking for a client facing Technical Support Engineer who is passionate about leveraging new technologies and enjoys digging into technical problems while coming up with solutions for clients. This is an incredible opportunity to join a fully funded, innovative, early stage Fintech that will transform digital trading platforms.

As a Technical Support Engineer, you will be a core member of the IT Support team and will ultimately be reporting to the Head of Support. The ideal candidate should be technical, possess a passion for technical support and have experience working in an existing exchange or other relevant financial institution.

Open to remote or hybrid work for the right candidate.

What you’ll do: 

  • Respond to customer inquiries and assist in troubleshooting and resolving technical issues
  • Attend meetings to analyze, troubleshoot and diagnose system problems of the customers
  • Document issues, errors and questions encountered in the system by the customers or users
  • Identify and recommend ways to improve functionality – both in support practices and development features
  • Work and collaborate with with Development teams to understand the system architecture in order to support clients

What you’ll need to have:

  • 4+ years’ of experience in a customer service role focusing on software products and services
  • Tech-savvy and organized with the ability to prioritize and solve problems
  • Excellent communication and interpersonal skills
  • The ability to take ownership and initiative
  • Passionate about technology, particularly relating to Cryptocurrency, Defi, Blockchain

What would be nice to have:

  • FinTech industry exposure
  • Cryptocurrency knowledge

Educational Requirements: 

  • Bachelor’s degree in Information Technology or Computer Science highly preferred

What you’ll get:

  • Competitive and appealing compensation and time off paid package
  • Generous medical benefits coverage
  • 401 K
United States
Interested in a career at Symbridge?
United States
Full-Time
All
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We are looking for talented individuals who have deep passion for what they know and do. If there isn’t a role currently open that matches your skillset, please feel free to post your resume here with a cover letter letting us know why you would be a good fit at Symbridge.

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Perks of Working at Symbridge

Competitive benefits and an environment built for self-improvement.
Competitive compensation and time off package
Amazing health, wellness, and financial benefits
Matching 401k
Flexible work from home arrangements
Cool office in a picture-perfect town
Engaging events with a fun, dynamic team
Loaded pantry stocked with snacks, coffee, tea, and more
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Ready to Join the Team?

If you want to work in a fast-paced, supportive, and innovative team environment, we want to hear from you. Click below to apply today.